I recently relocated my DVR from my bedroom to my DEN. When the tech came out and installed it, the DVR was working fine. It was a refurbished unit. Two days later I come home and I hear this high pitched sound...the fan in the back of the unit is very loud and spinning very fast. I try turning on the unit and nothing happens.

I call direct TV and they send me out another unit.....I install it and 1 day later the same thing happens

I call direct TV again and now I am assigned a case manager. They tell me they will send me a newer model DVR (a black one as opposed to the silver ones I was receiving) It comes....and for 2 days everything is ok. All of a sudden the fan comes on again and this time the unit cycles itself on and off over and over again...total malfunction. Cannot do anything with the DVR

I call direct TV again and they send out a MASTER TECHNICIAN who has been doing this for 10 years. He give me a NEW (NOT REFURBUSHED) DVR. Works great for 4 days and now the same thing.....fan is in "hyperdrive" and unit will not turn on.

I call direct TV again....and they are going to send someone out again. THey briefly tell me that it could be the way the line or dvr ? is grounded. I have no other electrical problems coming from that outlet and my REGULAR NON-DVR receiver works in that location...I verified that already. It's only the DVR. What is going on ? How will this situation be resolved ? I am going on my 5th DVR !! Obviousely it cannot be the DVR. Is it the way the tech made the installation ? He ran two wires from the dish and ran it on the exterior of the house...drilled a hole in the CBS block and fed the lines into the DEN. Pretty standard stuff. How come the regular receiver works though and the DVR's crash after a couple of days ?!? I am totally perplexed. Help ! Thanks