And all the extras. I went to connect the box to the internet and run the daily call hooking up the USB ethernet box bought from PTV upgrade and it is not working. I keep getting a message that it can't dail out. I looking on my DCHP client to see what the IP address would be and there isn't anything labeled PTVupgraded Tivo. I downloaded and ran Angry IP scanner.. still nothing. I've tested the ethernet cable and that works. I am getting lights on the Netgear USBethernet box.

First, how can you tell if you have PTVNet on your box if you can't see the IP address? The reason I ask is because there was this big pink label on the side of my box that says "NON Program". Does that mean I didn't get PTVNet preinstalled? I did pay/order it.

Second, is this the place to ask?

Thanks for any advice