Its sounding like there is a problem with your connection to the servers (or possibly with the servers themselves, although that is unlikely). Perhaps you have a noisy phone line, or a bad cable.
You don't need to do a clear and delete everything on units like the Sony SVR-2000.
I'd recommend using a different phone line, if possible; or perhaps get a networking card such as a TurobNet or CacheCard from 9thTee and use your home network (if you have one) and its connection to the Internet to make your call as an alternative to the phone line, as that might solve your problem.
Its also possible that there just could be something wrong with your TiVo, although malfunctioning TiVo systems typically don't behave this way. I've seen the problem you are having before, and it typically just goes away over time, so my guess is that its either phone-line related or TiVo-service related.
For answers to commonly asked questions, please refer to the
InstantCake Instructions and Release Notes,
Official InstantCake Discussion Thread, and the
Official PTVnet Discussion Thread
RSS
Oh... I don't know if this matters, but I never had the opportunity to do a Clear and Delete since the TiVo went right into the Guided Setup. Since I can't get past the call I can't get toe the C&D.
HELP!!!