September 24, 2005 11:49 AM
hintysen said:
Hello, I'm having a similar problem and have spent far more hours trying to navigate through these boards trying to find a solution.
I have a Hughes DVR-2 DTivo and the ptvupgrade dvrupgrade kit, I also have the USB network connector offered by ptvupgrade. The ethernet cable is active as I have plugged it into a laptop and gotten internet access, and both lights are on on the Linksys connector.
Yet I have not been able to get a daily call for so long that I have no schedule at all. The system worked for a while after I installed the hd upgrade, but no longer. I mean I get a picture and can change channels, but there is no guide.
Is there an FAQ showing step by step troubleshooting and perhaps a picture or list of the settings in the Telephone troubleshooting page. It's very frustrating trying to get things straightened out here... the DVRupgrade people should not sell an easy-for-dummies all-in-one solution if they are not prepared to support it and help people get back on their feet. DVRupgrade has been very resistant to providing support after the sale and the forum is so overwhelming that finding the correct applicable info is a needle-in-haystack proposition.
Thanks
[email]hintysen@gmail.com[/email]
Not sure why you have posted your question in this thread; note that this discussion is related to the daily call through the Internet in the "netready/cachecard/turbonet" area. Although you haven't explicitly stated this, from your question and comments, it sounds like you have a PTVnet kit which is for Series2 DirecTV DVR units.
You cannot complete a daily call through the Internet, or using a USB Ethernet adapter on a unit such as yours, not with PTVnet or without it. You need to make your daily call through the telephone line and to do so, you should set up your phone dialing options accordingly.
As for your comments regarding support; we do provide it; in many cases we provide it even though we state that certain products are 'unsupported' I'd appreciate it if you would read the general support information and the details of the product you purchased prior to casting stones about our organization. We try very hard to educate consumers prior to making a purchase so that expectations are met and maintained - however, if you do read or understand the information, then it is very difficult for us to be accountable for you purchasing something and expecting it to do something which it is not designed or promoted as doing.
For answers to commonly asked questions, please refer to the
InstantCake Instructions and Release Notes,
Official InstantCake Discussion Thread, and the
Official PTVnet Discussion Thread
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