May 13, 2005 11:40 PM

cdmichael said:

Tech support suggested that it takes several hours of downloading before this will work, but the machine has been installed for over a week. It doesn't appear to have been rebooted in over a day (hacks are still enabled). The software came pre-installed with an upgrade to a new HD Tivo. It worked once or twice, but now is consistently not working.


INTERNAL SERVER ERROR
--cut here--
action_nowshowing '' ''
can't read "cache_ns_rec": no such variable
while executing
"lsearch $cache_ns_rec $fsid"
(procedure "print_nowshowingrow" line 64)
invoked from within
"print_nowshowingrow $chan $rec $nstype $rcount"
("uplevel" body line 4)
invoked from within
"uplevel $body"
invoked from within
"ForeachMfsFileTrans fsid name type $nowshowingdir "" 15 {
set rec [db $db openid $fsid]
if {$nstype == 6} {
print_nowshowingrow $chan $r..."
(procedure "::action_nowshowing" line 61)
invoked from within
"::action_$action $chan $part $env"
("eval" body line 1)
invoked from within
"eval {::action_$action $chan $part $env}"
--cut here--

This is a TiVoWebPlus issue, correct?

If the unit has been up and running and has downloaded the full guide from the satellite, try doing a "full reload" from the TiVoWebPlus main menu. If that doesn't work, you might try rebooting the unit (do this from the remote, not by pulling the plug) to see if that works. In my own environment, TiVoWebPlus works MOST of the time on the HR10-250; but from time to time, it does hiccup (rarely, though).

For answers to commonly asked questions, please refer to the
InstantCake Instructions and Release Notes,
Official InstantCake Discussion Thread, and the
Official PTVnet Discussion Thread

June 14, 2005 9:03 AM

cdmichael said:

Doing the "full reload" from the TiVoWebPlus seems to be the trick. Just rebooting the box without the reload didn't seem to help.

Thanks!

Same deal with me, reload works! Thanks for the tip, and for taking the time to post to this forum. I was a little worried when reboot didn't fix it for me either!