Setting Up My MediaSmart EX495 (part 2 of 2)

To recap my experience from Part 1, I had some difficulties getting rid of the NETWORK CRITICAL message once I'd gotten my MediaSmart booted up and on the network.  Turned out to be relatively easy to deal with once I'd figured out the correct order to do things in, but it was not intuitive.  Hopefully, the previous article was helpful.

Picking up where I left off...

Once my red, NETWORK CRITICAL messages finally went away, I still received a couple of warnings (the first related to the lack of antivirus software, which I immediately installed, but had not quite figured out how to activate, and the second related to not having web services enabled).

Enabling the Web Services was easy enough.  It was a bit of a magical experience, though.  Apparently, it connected to my router, using uPnP, and automatically configured it so that the appropriate ports were forwarded to my HP box.  The end result is that I can now access my MediaSmart server by using my EXTERNAL IP address, which is conveniently mapped to my private domain name.  The only problem with this is that I happened to already have a couple of web servers set up on another box in my environment, and the ports appear to have been hijacked and forwarded over to the MediaSmart server.  It is not obvious where the configuration changes were made on my router though (my explicit port forwards are still intact) so that issue will require some more research. 

As for the McAfee setup issue, which I promised would be the scope of this article, it was once again an easy, but non-intuitive process.

Initially, I installed the product using the console utilities.  All seemed to go smoothly.  Then came the product activation.  Something wasn't working and in my attempts to get more details on the product activation, the system attempted to open a PDF document.  I was unable to do this because the Acrobat Reader was not installed on the box.  A little more research revealed that Acrobat Reader is NOT installed by default, but that this was not going to bring me any closer to the solution I required.

Fortunately, a friend and colleague provided me with a link to the following Knowledge Base article on the McAfee web site:


Naturally, the article is more complicated than it needs to be, but the bottom line is that there is an additional component called the McAfee "add-in tool" that is required to successfully configure and activate the McAfee antivirus software.

The instructions are relatively straightforward, but you'll need to do some fiddling to access your MediaSmart server over the network so that the downloaded .msi file can be recognized, installed and configured using the MediaSmart console.